Terms of Service
Last updated: 6 August 2026
By using Transcript you agree to what follows. It is written to be read, not to be impenetrable.
What the service does
You give us a link to a video. Our server retrieves the caption file that
the video platform already publishes for it, cleans that file into readable
prose — removing the duplicated lines that scrolling captions produce,
rebuilding paragraphs, stripping markers like [Music] — and
gives it back to you as text, Markdown or Word.
We do not transcribe audio. There is no speech recognition anywhere in this service. If a video has no caption file, we cannot produce a transcript for it, and no amount of retrying will change that.
Accounts and your recovery code
There are no accounts. Your transcripts and credits are attached to a random recovery code held in your browser. You are responsible for keeping it — anyone who has it can use your credits and read your transcripts, and we have no way to identify you or restore it if it is lost.
Free allowance and credits
- Every recovery code gets a number of free transcripts per rolling 30-day period. The current allowance is shown on the site.
- Beyond that, transcripts cost credits, which you buy in packs. One transcript costs the same regardless of video length.
- Credits do not expire.
- Credits have no cash value, cannot be transferred between recovery codes, and cannot be exchanged for money except as set out below.
Failed extractions are not charged
If an extraction fails — the video has no captions, the platform blocks the request, or it times out — the charge is reversed automatically and the credit (or free allowance) is returned. You should never pay for a transcript you did not receive. If you believe you have, write to us and we will correct it.
Refunds
Credits are delivered instantly and, once spent, cannot be un-spent, so spent credits are not refundable. Unused credits can be refunded within 14 days of purchase — write to [email protected] with your recovery code and we will refund the unused portion of that purchase.
If the service is materially broken — extraction failing across the board — tell us and we will refund unused credits regardless of when they were bought.
Payments are processed by Creem, who act as merchant of record and are the seller for the transaction. Refunds are issued through them, and your statutory rights are unaffected by anything here.
Copyright, and what you may do with a transcript
You are responsible for using the output lawfully — quotation, study, research, accessibility, note-taking and similar uses are generally fine in most jurisdictions; republishing someone's work wholesale generally is not. If you are unsure whether your intended use is permitted, it is on you to find out.
If you are a rights holder and believe this service is being used against your interests, write to [email protected] and we will act on it.
Acceptable use
You agree not to:
- work around the rate limits or the free allowance, including by generating recovery codes in bulk;
- resell or redistribute this service's output as your own product;
- use it to infringe copyright, or for anything unlawful;
- attempt to disrupt or overload the service.
We may suspend access to a recovery code that does these things. If we do so and the code has unused credits bought in good faith, we will refund them.
Availability, and an honest warning
This service depends on a third-party platform we do not control. That platform changes how it serves captions, and sometimes blocks automated access. Extraction can therefore break at short notice, and may stay broken for a while. We will fix it as fast as we can, but we cannot promise uptime.
The service is provided as is, without warranty. To the extent the law allows, our total liability to you is limited to what you have paid us in the previous 12 months.
Ending it
You can stop using the service at any time, and can ask us to delete everything held against your recovery code (see the Privacy Policy). We may discontinue the service; if we do, we will give notice on this site and refund unused credits.
Changes to these terms
If these terms change materially, the date at the top will change and the new version will be published here before it takes effect. Continuing to use the service after that means you accept them.